As Speaker of the House, Greg Hughes launched Operation Rio Grande to combat rampant crime, homicides, and an open-air drug market in Salt Lake City. He set up an office at ground zero of the urban chaos and required any meeting, on any topic with the Speaker, be held on-site so that elected officials, public policy stakeholders, and members of the media would have to see first-hand the lawlessness that was occurring. His efforts broke through the political gridlock and led to collective action that has made a difference.